Experts Count Losses To Hitches In NIMC’s NIN Verification Service - THE ENCOUNTER NEWS


Wednesday, February 9, 2022

Experts Count Losses To Hitches In NIMC’s NIN Verification Service

LAGOS - Experts in the telecommunications industry have lamented the technical hitch experienced by the server of the National Identity Management Commission (NIMC) which affected its National Identity Number (NIN) Verification Service (NVS) and caused delay for thousands of subscribers nationwide to retrieve their lost Subscriber Identity Module (SIM) cards or acquire new lines.

Following this development, telecom firms, the Nigerian Immigration Service, banks and other organizations cannot verify the NIN of their customers and therefore cannot attend to them.

Recall that the Nigerian Communications Commission (NCC) made it mandatory that NIN is now a requirement for all new and existing SIM cards.  Telecom companies are therefore mandated to integrate their SIM registration portals with the NIMC portal in order to verify the details of their subscribers.

However, this setback has stalled the process and thousands are stranded even as firms lose huge sums of money running into millions.

Speaking to LEADERSHIP yesterday, the CEO of Cynantecs, Emeka Okoye, an expert in the industry, said “it is a bad situation” adding that  “its cost is very expensive to the industry.”

He said further that “We have to take our infrastructure seriously, there should be a way to mitigate these kinds of problems, we know that the system will crash, we know it will happen. But the question is why did we not forestall it?”

He added that it is difficult to quantify how much is lost in the regulated industry, which cuts across many critical organizations that offer essential services such as immigration, banks, and telecom firms.

“So that is a major crisis. We live in an era of digital economy, which requires seriousness of our digital infrastructure,” he noted.

The president, National Association of Telecoms Subscribers, Adeolu Ogunbanjo, reportedly lamented the situation saying “it’s rather unfortunate”.

He however, assured that the situation is being handled by the NIMC and appealed for calm while keeping in touch with the Commission as they try to address the problem.

NIMC announced that its National Identity Number (NIN) Verification Service (NVS) is temporarily unavailable due to the maintenance service being carried out by one of the commission’s network service providers.

The commission said this in a statement at the weekend even as it assured the public that verification and authentication service would be restored once the maintenance is concluded.

“The commission apologizes for any inconvenience this might cause our esteemed customers, as all hands are on deck to ensure speedy restoration.

“Meanwhile the public can make use of the alternative Tokenisation verification platform.

“For more information on how to use the Tokenisation platform, visit” the statement said.

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